Frequently Asked Questions

We do not publish list pricing, because cost depends on configuration, quantity, destination and support level. Submit an inquiry from any product page and our team will prepare a written quotation.

• Use the inquiry button on a product, or the contact form for a full cluster.
• Include quantity, target timeline and deployment location if you know them.
• Quotations are typically returned within one to two business days.

We work with businesses, research institutions and public-sector buyers. We are a business-to-business supplier and do not operate a consumer checkout.

• Orders are placed against a quotation and a purchase order.
• We supply anything from a single workstation to a full rack deployment.
• Export-controlled products may require additional end-user documentation.

Yes. Most of what we ship is configured to order around a workload rather than sold from a fixed catalog.

• GPU, CPU, memory, storage and networking are selected per workload.
• We can validate the configuration against your training or inference targets.
• Build-to-order systems carry different lead times and return terms than stock items.

Deployment support is available as part of our services engagement and is scoped alongside the hardware order.

• Rack integration, cabling and initial bring-up.
• Driver, CUDA and orchestration stack configuration.
• Handover documentation and knowledge transfer for your team.

An engineer reviews the request before anything is priced, so that the quotation reflects a configuration that will actually carry your workload.

• We acknowledge the inquiry within one business day.
• We may follow up with questions about workload, power and rack space.
• You receive a written quotation with pricing, lead time and terms.